Phone Support: +49 (6106) 2857-247

Support

Need help? Start here to get support.

How to create an account and log in

  1. Visit whatsislive.com
  2. Click LOG IN at the top right of the page.
  3. When the overlay appears click on "Register".
  4. After clicking "Register" there will appear a form you’ll need to fill out.
  5. Upon clicking "Register" a confirmation e-mail, to verify your e-mail address, will be send to your inbox from support@whatislive.com. Press the link send to you to verify your e-mail address. If you haven’t received any e-mail be sure to check your spam filter.
  6. Once your account is created you can start using whats live? and create your own channels and events.

How to create and manage your events

  1. Click on your account name in the top right corner of the website and select from the drop down menu "create an event", for a free event, or "my channels" for a paid premium event.
  2. Fill out the form on the next site, choose an image for your event/channel and press "create".
  3. If you habe chosen the paid option, you will need to fill out to forms and proceed to the payment center.
  4. After the payment is done, you’ll receive a confirmation mail and your event will be directly seen on whatislive.com/de

How to delete your events or channels

  1. Click on your account name in the top right corner of the website and select „My Channel„ from the drop down menu.
  2. On this site you see all your channels. If you roll over one channel with your cursor there appears an "X" which stands for delete. If you press the button and confirm your channel and all the events inside of the channel will be deleted.
  3. If you want to deleted just a special event, you need to navigate to your channel and will there get the same roll over options.
  4. Be careful while deleting events or channels, because it might not be possible to restore them again.

Why can’t I login to my account?

Having trouble logging in to your whats live? account?
Here are a few steps to take.

  1. Your email address is what you use to access your account. You do NOT have a username.
  2. Reset your Password

How to reset your Password

  1. Click the "Login"-Button on the top right corner of the website and select "Forgotten your Passwort?" from the overlay window.
  2. Type in your E-Mail address and press "submit".
  3. You should receive an email with a link to reset your password.
  4. The password reset option can take a few minutes for the email to appear in your inbox. Before submitting the form again, we recommend waiting for confirmation in your email, searching your inbox for support@whatislive.com and don't forget to check your spam folder.

How to Pay on Whats Live?

At the moment you’re able to pay by "PayPal" and "bank transfer".

Support

Email Support:

Email support is available to viewers and producers. You can contact us at any time via Email.
Email address: support@whatislive.com
Please provide us with as much information as you can within the Email. The more information we have, the better we can support you.

Phone Support:

Phone support is available to Viewers and Producers. Phone support is available 5 days a week, Monday till Friday from 9:30AM until 5:30PM European Time.
Please call: +49 (6106) 2857-247

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whats live? - What's this?

what's live? is the live stream Magazine in the Internet. It has never been easier to find a live stream or to be found - thanks to what's live?. As on the net, there are many great Internet broadcasts that deserve to be seen. It is our mission to provide more clarity and to accumulate the broad offer on one site.
Or you can call it magazine for livestream.
Since: Don't let your live stream remain undiscovered as each and every moment is worth to be shared.
It doesn't matter if you are sharing for, live cam , live radio, live tv, live music, live news, live culture, live car, live sports, live sport events. On whats live? You can find what you are interested in. You will never miss a livestream again. It is like live tv online. If the Deutsche Fußball Bundesliga would show there games an whats live you could watch Bundesliga live on whats live.
You also can find webcasts and live webcasts of small and big events.

whats live? How does it work?

You have a live stream event that you don't want the world to miss?
So, just register on whats live? and thus, inform your potential viewers about the planned Internet broadcast.
Whether culture or sports, science or economy, fußball, soccer, football, sport, cars, auto,: It doesn't matter which kind of event you are planning. Select the category culture, sports, science, economy gaming, music, news that applies to you, describe your event, upload a great picture and integrate your live stream link. And right then, the Internet users can already find your broadcast, live stream, webcast, tv.

The viewers will come over to your site!

whats live? is only an intermediary - similar to a TV magazine pointing to the TV-program. whats live? provides you with the possibility to present your event and to link yourself in the most attractive way. The world will watch the broadcast on your proper website, Microsite, on Facebook, Periscope or wherever your event will be presented.

When can I announce my Internet broadcast, live stream, webcast?

In principle, right from the moment when it is definite under which link the streaming can be found. This may be 10 days or even only three hours before the broadcast livestream, live webcast will start. The longer the promotion for the event, the more viewers will watch your broadcast.
You can also stream live from you PlayStation 4 or you Xbox. Xbox live and PlayStation live is getting more popular.
You don't already have any direct link via which the broadcast can be operated (for example, when you are using Periscope or Meerkat)? Then just deposit e.g. your Twitter account, via which the broadcast will run.
After the end of the broadcast, the description of your event will remain for another 48h on whats live?. Thus, even later on, viewers will come to your site in order to watch a possible recording.
You even have regular broadcasts? Then your own channel will show all visitors what has been and what will come.

Facebook, Twitter & Co. - no problem with whats live?

Make use of the opportunities of distribution in the Internet. Share your event on all your social media channels, facebook, twitter, google+, linked in and let your fans know when the live stream will start.
whats live?, too, is active in the social networks and finally brings together transmitter and receiver. We will post your event via our channels and provide your broadcast with a lot of additional attention.

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